+254 702 741 067 consult@primeconsultancy.co.ke
We Consult Hospitality Systems · Service Excellence · Sustainable Growth

Elevating Hospitality Standards Across Kenya

We transform guest experiences into lasting loyalty. Our team helps hotels, restaurants, resorts, and hospitality businesses build exceptional service cultures and profitable operations.

Trusted by hotels, restaurants, resorts & hospitality startups across Kenya
Luxury hospitality

10+ Years

Hospitality Excellence

96% Client
Satisfaction

What We Help With

Practical, hands-on solutions for real hospitality challenges across Kenya

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Hotels and Resorts

Hotels & Resorts

Operational excellence, guest satisfaction systems, and revenue optimization.

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Restaurants

Restaurants & Cafes

Service flow optimization, staff training, and customer loyalty systems.

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Banqueting

Event & Banqueting

Conference setup, banquet operations, and large-scale function management.

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Lodges and Camps

Lodges & Safari Camps

Guest journey mapping and remote operation protocols.

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Hospitality Startups

Hospitality Startups

SOP creation, pre-opening checklists, and operational setup.

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Catering Services

Catering Businesses

Kitchen efficiency audits and food quality control systems.

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Vision, Mission & Purpose

Vision

To be Kenya's most trusted hospitality consultancy, setting the benchmark for service excellence and operational efficiency across the nation.

Mission

Empowering Kenyan hospitality businesses through practical training, systems optimization, and hands-on consultancy that delivers measurable results.

Core Purpose

Transforming ordinary guest experiences into extraordinary memories that drive loyalty, repeat business, and sustainable growth.

Results That Speak

What hospitality businesses achieve working with us

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Establishments Consulted

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Client Satisfaction

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Projects Completed

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Years Experience

85+ establishments consulted across Kenya · 96% client satisfaction · 10 years of doing this

Get In Touch

Ready to fix what's broken? No pressure — just honest, practical advice.

We're here to help your business grow.

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